1. Introduction 

1.1 This Privacy Notice relates to users of the Virtual Science AI Ltd website www.virtualscienceai.com. Virtual Science AI Ltd is a company registered in England and Wales with company number 13659736. Our registered office is at 20-22 Wenlock Road, London, England, N1 7GU.

1.2 We have appointed a DPO for the purpose of overseeing our compliance with data protection law. The DPO can be contacted by emailing support@virtualscienceai.com, and putting “FAO DPO” in the subject line.

1.3 We are committed to safeguarding the privacy of our users; this notice sets out how we will treat your personal information when you use our app. We are the data controller which means we are responsible for deciding how we collect and use your personal information.

2. What do we collect?

2.1 We collect contact information from you for the purposes of dealing with your enquiry.

2.2 We also collect information about the use of our site for the purpose of improving it, which we call “Usage Data”. Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2.3 When you access the website by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

2.4 We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

3 Why do we collect this information?

3.1 We collect this information to provide you with the services that you have requested.

3.2 We collect Usage Data in order to analyse the performance of the website, with a view to making improvements.

4. What is the legal basis for this?

4.1 In relation to enquiries, we are relying on the legal basis of “contract” where we have a contract with you, or are in the course of agreeing a contract with you.

4.2 Where we are not in the course of agreeing a contract with you, we rely on legitimate interests to deal with your question or enquiry.

4.3 We rely on legitimate interests when using your Usage Data, as improvement to the website is a legitimate interest of ours.

4.4 We may contact you from time to time in relation to our products and services. This is a legitimate interest of ours, and you can opt out of these communications at any time by following the instructions given, or contacting us via your usual contact.

5. Who has access to the data?

5.1 Our staff may have access to your data if they need it in the course of their duties.

5.2 We will share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

5.3 If ever in the future, we are considering restructuring the company, we may share your information with the other parties involved and with the relevant professional advisors. This is for our legitimate interests in making sure that potential buyers and partners have the information that they need about the business.

5.4 We may also share your personal data with third parties if we have a legal obligation to do so or for the purposes of fraud protection and credit risk reduction.

5.5 We may share your personal data with third party service providers who act on our behalf such as IT services providers and our professional advisers. Where it is necessary to do so, we may need to share your information with them, so that they can carry out the services we have requested.

6. Overseas Transfers

6.1 The personal data that you submit to us is stored securely on servers based within the UK.

7. How long do we keep the information?

7.1 We keep the information that you provide for as long as it is necessary for the purpose collected.   

8. Your rights 

8.1 You have various rights in relation to your information, including:

  • The right to access the information we hold;
  • the right to request rectification or erasure of the information that we hold;
  • the right to request that we restrict what we are doing with your information;
  • the right to object to what we are doing; and
  • the right to request your information in a portable format.

8.2 Please note that some of these rights may not apply to the information that we hold about you, and we may need to collect some form of proof of identity before acting on your request.

8.3 If you would like to exercise any of these rights, or have any other questions about this notice, please contact our DPO at support@virtualscienceai.com, and add “FAO DPO” in the subject line.

8.4 You also have the right to make a complaint to the Information Commissioner’s Office about how we use your information, although we would ask that you get in touch with us first in order that we can try to put things rights. How to contact the Information Commissioner’s Office can be found at https://ico.org.uk/concerns/

Schedule 1 Cookie Banner 

We use cookies in order to improve your experience of our website and to make our website better.  This includes using analytics cookies, which help us understand how people use our website. 

You can read more about the cookies we use by clicking here (insert link to cookie policy). I accept, I do not accept, More information 

Schedule 2 Cookie Policy 

  • Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 
  • A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.  Cookies contain information that is transferred to your computer’s hard drive. 
  • The technologies we may use include: 
  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. 
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_ 
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). 

We use the following cookies: 

Strictly necessary cookies. 

These are cookies that are required for the operation of our website.  They include, for example, cookies help to authenticate users and prevent fraudulent use of user accounts. 

Analytical or performance cookies. 

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies. 

  • These are used to recognise you when you return to our website.  This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 

Targeting cookies.

  • These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.  
  • You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

Cookie Title 

Cookie Name 

Purpose 

More information 

Login Email 

 

Session Key 

 

Project Selections 

 

Report data 

Login Email- This cookie enables us to recognise you when you return to our site.  

Session Key- This cookie enables us to recognise you and allows you to navigate between our services. This session key will expire when the client takes no action to our services for 30 mins. 

Project Selections- This cookie allows you to use our site in a way that makes your browsing experience more convenient. The project selections will expire when the client takes no action to our services for 30 mins. 

Report data- This cookie enables us to speed up your searches. The report data will expire when the client takes no action to our services for 30 mins. 

 

 

 

Except for essential cookies, all cookies will expire after 30 minutes after no action is taken on our web application.